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Holiday Inn Chicago Mart Plaza River North, An Ihg Hotel, Chicago

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From104US$ /night
Check-in
15Dec2024Select date
Check-out
16Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

350 W Wolf Point Plaza, Chicago, Illinois, United States of America, 60654

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite
Max:
2 persons
40 m² 
Shower
Coffee machine
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Executive King Room Mobility accessible
Max:
2 persons
26 m² 
Bed options:
1 King Size Bed
Pool view
Shower
Coffee machine
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King Room Mobility accessible
Max:
2 persons
26 m² 
Bed options:
1 King Size Bed
Pool view
Shower
Coffee machine
Check Prices
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Getting around

A list of all available modes of transport

City Center
Chicago4600 ft
Airports
Midway International (MDW) 10.4 mi
Chicago O'Hare International (ORD) 17.6 mi
Train
Ogilvie Transportation Center2700 ft
Metro stations
Merchandise Mart1400 ft
Clinton (Green/Pink Line)1700 ft
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Tennis court

Guest Parking

  • Refrigerator

Services

  • Room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Newspaper service
  • Bell staff/Porter
  • Computer connection

Dining

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • 24-hour business center
  • Meeting/ Banquet facilities

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Casino
  • Ballroom
  • Television in lobby
  • Sauna

Room features

  • Wi-Fi in rooms
  • In-room air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

350 W Wolf Point Plaza, Chicago, Illinois, United States of America, 60654
Map view
street view
350 W Wolf Point Plaza, Chicago, Illinois, United States of America, 60654
Nearby
439 N Wells St
Chicago-style pizza
1900 ft
Restaurants
Cityscape Bar
1200 ft
350 West Mart Center Drive 15th Floor
Lou Malnati's Pizzeria
1900 ft
439 North Wells Street
Starbucks
1000 ft
111 W Washington St Marshall Fields Department Store
Reverie
1000 ft
414 North Orleans Street
Hampton Social
1100 ft
353 West Hubbard Street
Maxwell's at the Club
1300 ft
500 N Kingsbury St
Marshall's Landing
900 ft
222 Merchandise Mart Plz Suite #225
Nick's Fishmarket Grill
1200 ft
222 W Merchandise Mart Plaza Suite 135
3 Greens Market
1200 ft
354 W Hubbard St
Blackwood BBQ
1900 ft
28 S Clinton St

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Friendly staff
Convenient location
Room needs update
Limited dining options
7.6/10
Very good
Rooms
7.3
Location
8.5
Service
7.9
Dining
6.9
Guest reviews
7.6/10
based on 39 review
4/5 based on 2432 review
8.5
8.5/10based on 557 review
#92 of 213 hotels in Chicago based on Tripadvisor
Barbara
United Kingdom, June  2024
8.4/10

I was thrilled with my stay at this hotel. The location is brilliant, close to many places, and the door staff are extremely helpful. The rooms were comfortable, with a nice view of the river, and I particularly liked the connecting rooms. However, having to take multiple elevators to get to your room was a bit inconvenient. The service was top-notch, from the friendly reception staff to the excellent room service. The dining options were a bit expensive, but the food was delicious. Overall, a great value for money hotel with fantastic facilities and a perfect location to explore the city center.

Rooms
8.0
The rooms were comfortable, with a nice view of the river.
Service
9.0
The service was top-notch, from the friendly reception staff to the excellent room service.
Location
9.0
The location is brilliant, close to many places, and the door staff are very helpful.
Dining
7.0
The dining was a bit expensive but delicious nonetheless.
Facilities
9.0
The hotel offers fantastic facilities for a comfortable stay.
Dean
United States of America, May  2024
7.0/10

My stay at the hotel was decent overall, but there were some ups and downs. The room layout wasn't ideal as it blocked the city view, and the decor could use a refresh. On the bright side, the service was friendly and helpful. The location was perfect for my needs, offering great views of the city and convenient access to key attractions. Dining options were a bit overpriced for what they offered. The facilities were satisfactory but not exceptional.

Rooms
6.0
The room I had for the 3 nights was okay but could use an update. It smelled of smoke and looked a bit old.
Service
8.0
The staff was very helpful and friendly, especially with giving directions and answering questions.
Location
9.0
The location was perfect for my needs, with a nice city view and easy access to the Chicago River, the Willis Tower, and transportation options.
Dining
5.0
The dining experience was not the greatest in terms of food quality relative to cost. I felt like I had to pay too much for what I got.
Facilities
7.0
The facilities were adequate but nothing outstanding.
Sharon
United Kingdom, May  2024
7.2/10

The hotel had a really cool vibe and made my weekend even better. The rooms, though facing the open court with windows across, could use an update as they smelled of smoke and looked old. The location was nice, very close to many restaurants, but slightly hard to find using navigation. The service, while a bit edgy, was helpful in assisting with transportation and event needs. The dining experience, with limited variety and poor-quality bread and eggs, left more to be desired.

Rooms
7.0
The rooms were okay but could use an update. They had a cool vibe.
Service
8.0
The service was helpful in assisting with transportation and event needs.
Location
9.0
The location was nice and very close to many restaurants.
Dining
5.0
The dining experience could have been improved with more variety and better-quality ingredients.
Facilities
7.0
The facilities were decent overall.
Friendly staff
Room needs update
Ray
United Kingdom, May  2024
7.4/10

I had a mixed experience at this hotel. The rooms, although decent, felt extremely tight with no windows, and they could definitely use an upgrade. They didn't quite meet my expectations of a premium room, more like a standard nice room.

Rooms
6.0
The rooms felt tight with no windows and could use an upgrade.
Service
7.0
The staff were extremely nice and helpful, but they failed to inform us about important details during check-in that would have made our stay smoother. However, they did provide awesome recommendations.
Location
9.0
The location is excellent, within walking distance of all main attractions and offering superb views next to the canal.
Dining
8.0
The dining options were varied and worth the money, although some more variety could have been appreciated.
Facilities
7.0
The facilities were satisfactory, but there is room for improvement.
Great location
Tight rooms
Helen
United Kingdom, May  2024
7.6/10

The hotel is conveniently located next to the brown line, making it easy to get around Chicago. The room was clean and met my needs perfectly, with comfortable beds and exceptional views. The staff was friendly and helpful, but there were some missed opportunities in informing us about certain details at check-in. The dining options, while not bad considering the circumstances, could use some improvement. Overall, a good value for the money with accessible tourist spots nearby.

Rooms
8.0
The room couldn't have been further from the elevator, yet it was clean and fit my needs perfectly. The bathroom, beds, and the exceptional view made the stay comfortable.
Service
7.0
The staff members were friendly and helpful, but there were some missed opportunities in providing key information at check-in that could have made the checkout process smoother.
Location
9.0
The location is fantastic, right next to the brown line and close to many tourist spots, allowing for easy walking access. It also offers amazing views of downtown at night.
Dining
7.0
The dining experience, although not the best due to limitations, was still convenient considering the circumstances. The prices were fair, and the meals were worth it.
Facilities
7.0
The facilities provided convenient amenities for a pleasant stay, although there is room for improvement to enhance the overall experience.
Mark
United Kingdom, May  2024
8.0/10

The hotel is ideally located close to all tourist attractions and offers a nice city view. The rooms lack natural light and views, but the convenience of the location makes up for it. The service is top-notch, thanks to the staff members like Toni, despite encountering some rude employees. The dining could use more variety, but the on-site restaurant offers delicious options. Overall, a pleasant stay with a few minor drawbacks.

Rooms
7.0
The room had a window facing another part of the building, limiting natural light and views.
Service
9.0
The service was excellent, especially thanks to Toni and other attentive staff members.
Location
9.0
The hotel's location is brilliant, close to many attractions with a nice city view.
Dining
7.0
The dining experience lacked variety, but the Pork Belly dish was delicious.
Facilities
8.0
The hotel offers various facilities to make the stay convenient and enjoyable.
Robert
United Kingdom, May  2024
7.8/10

The hotel had clean and comfortable rooms with all the necessities, providing a great view. The service was friendly overall, with just one rude encounter. The location was convenient for walks and close to nightlife, but the ongoing construction was a disappointment. The dining options were sufficient but not included in the rate.

Rooms
8.0
The rooms were spacious, clean, quiet, and had a great view.
Service
7.0
The service was friendly and helpful for the most part.
Location
7.0
The location was convenient for walks and closer to nightlife than expected.
Dining
8.0
The dining had various options to start the day and included a must-try iced coffee.
Facilities
9.0
The hotel offers modern facilities and amenities.
Great view
Ongoing construction
Douglas
United Kingdom, May  2024
8.0/10

I had a pleasant stay at the hotel, with clean and comfortable rooms and friendly staff. The location was fantastic, central to public transportation and dining options. However, the dining experience could be improved, and some facilities were lacking.

Rooms
8.0
The room was very quiet, clean, and had all the necessities, but it felt more standard than premium.
Service
9.0
The service was friendly and helpful, especially from Phyllis and Mike on the Bell desk.
Location
9.0
The hotel's central location was convenient for transportation and dining options.
Dining
7.0
The dining options were decent but not exceptional.
Facilities
7.0
The facilities were acceptable but could be improved.
Joseph
United States of America, April  2024
8.8/10

I absolutely loved my stay at this hotel! The rooms were clean and in great shape, making it a perfect spot for long weekends with kids or young couples looking for a getaway. The service was top-notch, with helpful and friendly staff making our time there amazing. The location was superb, within walking distance of all main attractions and offering superb views. The dining experience, while not perfect, was good with varied choices and friendly servers.

Rooms
9.0
The rooms were in great shape and quiet, perfect for a relaxing stay.
Service
9.0
The staff was very friendly and helpful, ensuring we had a wonderful time.
Location
9.0
The location is excellent, close to all main attractions with superb views.
Dining
8.0
The dining experience was good, with a nice choice of options and friendly servers.
Facilities
9.0
The facilities were top-notch, adding to the overall fantastic experience.
James
United States of America, March  2024
6.6/10

My stay at this hotel was a mixed experience. While the rooms could use an update and had a lingering smell of smoke, they were clean and the beds were comfortable. The exceptional view was a definite highlight. The location was convenient for my purpose, being close to the places I needed to visit, but there were some inconsistencies in their service.

Rooms
7.0
The rooms were clean and the beds were comfortable, but they could use an update and had a smell of smoke.
Service
6.0
The staff was very helpful in assisting with transportation and event needs, which was great, but there were some issues with communication and estimations.
Location
8.0
The location was pretty good for me, especially since I enjoyed walking along Chicago's riverwalk. Being close to the brown line was convenient for my travels, even though some services shut down in the evenings and weekends.
Dining
6.0
The dining experience was nothing special and a bit pricey for what was offered, although the food was delicious.
Facilities
6.0
The facilities were average, nothing extraordinary stood out during my stay.
Cliff
United States of America, March  2024
7.2/10

My stay at the hotel was a mix of positives and negatives. The rooms were a bit small and dark, facing an open court, which affected the overall ambiance but offered a fantastic view. The decor needs updating to match the surroundings.

Rooms
6.0
The rooms felt small and dreary, needing updates to reflect the outside. However, they did offer a fantastic view.
Service
7.0
While some staff lacked customer service skills, the team at the lounge/bar area was outstanding and made my stay enjoyable.
Location
9.0
The hotel's location was friendly and excellent for business travelers and tourists looking for dining and nightlife options. The staff was helpful with transportation and event needs.
Dining
7.0
The dining experience was good overall with a nice selection and friendly servers. Prices were as expected but lacked some items like pancakes and had industrial scrambled eggs.
Facilities
7.0
The hotel offered adequate facilities, but there is room for improvement to enhance the overall guest experience.
Daniel
United States of America, January  2024
7.4/10

I had a wonderful stay at this hotel. The rooms were spacious with natural light streaming in, offering a lovely view of the city and a great location close to various attractions. The service was top-notch, with Mrs Gwen being particularly amazing during check-in. The location was convenient for both business and leisure travelers, although the ongoing construction was a letdown for our family. The dining experience was decent but could use more variety, and overall facilities were satisfactory.

Rooms
8.0
My room was spacious and filled with natural light, providing a great city view. The only downside was facing the open court with windows across under my room.
Service
9.0
The service here was fantastic, especially Mrs Gwen who checked us in with a super friendly attitude.
Location
7.0
The hotel is in a brilliant location, close to many attractions and with very helpful door staff.
Dining
6.0
The dining experience was average with a lack of variety, but the fresh cream cakes were delightful.
Facilities
7.0
The hotel's facilities were good, offering a range of services for guests' convenience.
Michael
United Kingdom, January  2024
7.0/10

The hotel had a convenient location near State St and Michigan Ave, with an excellent city view. It was comfortable and ideal for business stays. While it was close to many attractions and near the river for evening strolls, the room smelled like old cigarette smoke and there were extra charges for parking and breakfast.

Rooms
5.0
The room had a strong old cigarette smoke odor, and there were additional costs for parking and breakfast.
Service
7.0
The service was nice and helpful, especially with recommendations for nearby restaurants and sights, although there was a delay at check-in. The staff were always eager to assist, which was appreciated during a busy marathon period.
Location
8.0
The location was comfortable, offering a nice city view and close proximity to key areas like State St and Michigan Ave. It was great for business stays and provided a relaxing atmosphere near the river.
Dining
9.0
The dining experience was enjoyable, with delicious food despite a late arrival. The menu offered a nice selection and the servers were friendly.
Facilities
6.0
The hotel had adequate facilities, such as room service and dry cleaning. However, the extra costs for parking and breakfast may not provide the best value for money.
Clifford
United Kingdom, January  2024
7.2/10

My stay at this hotel was a mixed experience. The rooms overlooked the Chicago River, offering a great view, and were large, clean, and very comfortable. However, the check-in process was a bit confusing and the room size felt small, even for just two guests.

Rooms
8.0
The rooms were large, clean, and very comfortable, with a great view of the Chicago River.
Service
9.0
The service at this hotel was exceptional. From the lounge/bar area to the bell desk, the staff, especially individuals like Robert, Thomas, Arlene, Chaneice, Phyllis, and Mike, were exceptionally friendly and went above and beyond to assist us.
Location
7.0
The location of the hotel was amazing, central to downtown Chicago with easy access to the train, buses, riverwalk, and restaurants. However, I did face some confusion with the directions due to lack of clear signage.
Dining
6.0
The dining experience was a bit of a letdown as I was expecting better, even though the breakfast was good every morning. The pricing was reasonable, and the service was fast.
Facilities
6.0
Alan
United Kingdom, January  2024
8.8/10

I had a wonderful stay at the hotel. The rooms were clean and very comfortable, and the staff, including Robert and Thomas at the front door, Arlene the Concierge, Chaneice in the shop, and Ricky in the restaurant, were all great and accommodating. The location is brilliant, close to many places, and the dining experience was worth it despite the higher price for daily breakfast.

Rooms
9.0
The room that I stayed in was clean and very comfortable for my elderly in-laws.
Service
8.0
The service at the hotel, especially at the merchants cafe and with the various staff members, was great and accommodating.
Location
10.0
The location of the hotel in downtown was beautiful and convenient to many touristic places that I could easily reach by foot, thanks to Robert the door man.
Dining
8.0
The dining experience was enjoyable, although it required an extra cost for the fresh items on the buffet.
Facilities
9.0
The facilities provided by the hotel were excellent, offering various services from car hire to wedding services.
great location
pricey breakfast
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Rooms and Guests2 Guest, 1 Room